Privacy Policy

Effective date: May 11, 2026

GrindWorks Stump Removal ("GrindWorks," "we," "us," or "our") operates this website to provide information about our services and to make it easy for customers to reach us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using this site, you agree to the practices described here.

Information we collect

We may collect the following types of information:

Contact information — name, phone number, email address, and service address, when you fill out a contact or quote request form
Payment information — billing details collected when you pay for services; this data is processed through secure third-party payment processors and is not stored on our servers
Location data — approximate location inferred from your IP address, or precise location if you grant permission through your browser
Usage data — pages visited, time spent on the site, referring URLs, browser type, and device information, collected automatically when you visit
Cookie and tracking data — information collected through cookies, pixels, and similar technologies (see the Cookies section below)

We only collect what's necessary to serve you and run our business.

How we use your information

We use the information we collect to:

Respond to inquiries and provide quotes
Schedule and perform services
Process payments
Send confirmations, updates, or follow-up communications related to your service
Improve the performance and usability of our website
Comply with legal obligations

What we don't do with your information

We do not sell, rent, or trade your personal information to any third party. Ever. Your information is used solely to serve you as a customer and to operate this website.

Third-party services

We use third-party tools to help us run this site and our business. These may include:

Google Analytics — to understand how visitors use our site. Google may collect usage data subject to Google's Privacy Policy.
Meta (Facebook) Pixel — to measure ad effectiveness and reach relevant audiences. Meta's data practices are governed by Meta's Privacy Policy.
Payment processors — to securely handle transactions. We do not store payment card data ourselves.
Other similar tools — we may add or change services over time; this policy will be updated accordingly.

These third parties have their own privacy policies, and their data practices are separate from ours. We encourage you to review them.

Cookies

This site uses cookies and similar tracking technologies to support analytics and advertising functions. You can control cookies through your browser settings. Disabling cookies may affect some site functionality. If you'd like to opt out of Google Analytics tracking specifically, you can use Google's opt-out tool.

Data retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Customer records related to completed jobs are kept for a reasonable period for business and tax purposes.

Your rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data, subject to legal retention requirements
Opt out of certain types of data processing

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and to request deletion. As noted above, we do not sell personal information, which exempts us from some CCPA requirements — but we'll honor reasonable requests regardless of where you're located.

Children's privacy

This site is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the effective date at the top. Continued use of the site after any changes constitutes acceptance of the updated policy.

Contact us

Questions about this policy or your data? Reach out directly.

GrindWorks Stump Removal
Boston, MA
(617) 331-5398
ari@bostonstumpros.com